the gracebook net • Frequently Asked Questions

Frequently Asked Questions

BCC Specific Advice: What is the idea behind the Gracebook Net?; Why is it called the Gracebook Net?; Is the Gracebook Net forum really private?; Are Private Messages really private?; What rules to I need to adhere to?; What do all these terms like 'board', 'post' and 'avatar' mean?; How do I get a Gracebook Net Icon onto my desktop?; How can I read this stuff and look at the Gracebook Net at the same time?; Can two of us use the forum on the same PC?; Who can see calendar events?; Why can't I upload a picture of myself in the User Contol Panel?; What should I include when creating a calendar event?; Can I search the Calendar?; How do I see a map of where a member lives?; I am geting loads of emails. How do I switch them off?; I get emails from the Net, but can I reply to them?; How do I upload a photo to share with others?; Quirks of the software : the 'BCC' field when creating a Private Message.; Quirks of the software : the save button; Quirks of the software : Preview; Quirks of the software : 'Find a member' for Private Messages; Quirks of the software : Linking from emails to the Calendar

Login Issues: Why can’t I login?; Why do I get logged off automatically?; How do I prevent my username appearing in the online user listings?; I’ve lost my password!; I registered but cannot login!; I registered in the past but cannot login any more?!; What does the “Delete all board cookies” do?

User Preferences and settings: How do I change my settings?; I don't like the password I was given. How do I change it?; The times are not correct!; I changed the timezone and the time is still wrong!; How do I show an image along with my username?; What is my rank and how do I change it?

Posting Issues: How do I post a topic in a forum?; How do I edit or delete a post?; How do I add a signature to my post?; How do I create a poll?; Why can’t I add more poll options?; How do I edit or delete a poll?; Why can’t I access a forum?; Why can’t I add attachments?; Why did I receive a warning?; How can I report posts to a moderator?; What is the “Save” button for in topic posting?; Why does my post need to be approved?; How do I bump my topic?

Formatting and Topic Types: What is BBCode?; Can I use HTML?; What are Smilies?; Can I post images?; What are global announcements?; What are announcements?; What are sticky topics?; What are locked topics?; What are topic icons?

User Levels and Groups: What are Administrators?; What are Moderators?; What are usergroups?; Where are the usergroups and how do I join one?; How do I become a usergroup leader?; Why do some usergroups appear in a different colour?; What is a “Default usergroup”?; What is “The team” link?

Private Messaging: I cannot send private messages!; I keep getting unwanted private messages!; I have received a spamming or abusive e-mail from someone on this board!

Searching the Forums: How can I search a forum or forums?; Why does my search return no results?; Why does my search return a blank page!?; How do I search for members?; How can I find my own posts and topics?

Topic Subscriptions and Bookmarks: What is the difference between bookmarking and subscribing?; How do I subscribe to specific forums or topics?; How do I remove my subscriptions?

Attachments: What attachments are allowed on this board?; How do I find all my attachments?

phpBB 3 Issues: Who wrote this bulletin board?; Why isn’t X feature available?; Who do I contact about abusive and/or legal matters related to this board?

BCC Specific Advice

What is the idea behind the Gracebook Net?: Our hope is that the Gracebook Net will keep people connected, in between meeting or talking, and actually open each of our worlds up to one another more than would otherwise happen at large gathering. It is private, so only the members will be able to see what is written here.; Top

Why is it called the Gracebook Net?: We have called this forum ‘the Net’ after the picture that we received of the BCC fellowship being like a net of lights (like the Christmas decorations that some hang across their windows). In such a net each light has direct connection to maybe only four or five other lights. But through the many connections, one to another, the net can be seen. What this tool can do is help remind us that this net is more than just those we are closest to, but show our place in the wider fellowship. In 2010 it was renamed 'the Gracebook Net' in order to reflect and serve a community wider that the BCC fellowship.; Top

Is the Gracebook Net forum really private?: It's as private as you can get without buying an SSL (one of those encrypted addresses that are used for entering credit card numbers, etc). Search engines like Google have been told not to access the forums so your comments won't pop up in anyone's internet search. It's not water tight, only SSL can give you that, but we can consider it private enough for our purposes.; Top

Are Private Messages really private?: The answer is 'yes', not even the Administrator can see them.; Top

What rules to I need to adhere to?: Rules! ... that's not an attractive word in view of our understanding of God's grace. But we would like to develop a culture within the Gracebook Net. Here are some suggested guidelines: * The Net needs to remain private. Because we want our people to be free to share their hearts, it's important that don't show the content of the Net to our family and friends. If member find that people outside of the Net community are reading what they have shared they will become less open and more guarded about what they write. There is even more the case with the written than the spoken word. * We encourage self-disclosure but not information or opinion about others, in particular those outside of Net membership. Why? Well they might become members themselves one day! Those who are members will be able to see anything written about them but you should still be careful not to share about other Net members without their permission. If they have news or opinion it will usually be up to them to share it. * We should be careful not to be too frivolous as this could cause someone who is sharing deep stuff to withdraw. These three points are simply the application of thought, care and the avoidance of gossip.; Top

What do all these terms like 'board', 'post' and 'avatar' mean?: Just like 'Windows' borrows the imagery of the office, having a desktop, files, inbox, etc. the Net Forum uses the imagery of a notice board where information can be pinned up and messages left. Hence the terms used. Here is a glossary of terms that might help: * BOARD - this is the notice board that all the Net Forums and Calendar summary appear on * FORUM - a pre-defined area that contains topics for discussion or information, or sometimes further Sub-forums (as in the 'Buried Treasure' forum) * TOPIC - A topic is text on any subject you would like to start a discussion on, or information you would like to share * REPLY - takes up the conversation on a topic (using 'Post Reply'). There can be many replies to a topic * PM - This is a Private Message between two or more members of the forum. It's a bit like an email but just within the Net Forum. The content can only be seen by sender and recipients. * USER CONTROL PANEL - The area where you can view and update your personal details, change your password, read and send private messages from. * BOOKMARK - This saves your place in a topic. A list of bookmarks is kept in your User Control Panel. * SUBSCRIBE - You can subscribe to an individual topic or a whole forum. When anyone posts a new topic or replies to an existing one the the forum send you an email. The email will have a link that you can use to take you right to where the new stuff is. You can 'Unsubscribe' at any time too and the emails from that particular area of the forum will stop. You will find all your Subscriptions listed in your User Control Panel. * AVATAR - this is simply a small picture of you that can be set in the User Control Panel * EVENT - These is a calendar appointment that anyone can enter to be seen by others * SMILIES - these are faces that can included in topics, replies and events. They are intended to give the kind of accents and emphasis that comes over in ordinary conversation, but that is otherwise harder to convey in the written word. * BBCODE - formatting that can be used to give Posts that extra rizz. Also some functions enable the inclusion of images or links. Using BBCode can look great in the finished result, but looks ugly when your are drafting with it! If in doubt, don't bother with it.; Top

How do I get a Gracebook Net Icon onto my desktop?: To place a Gracebook Net shortcut on your Windows desktop perform the following steps in Internet Explorer: 1 - navigate back to the 'Board index' page. 2 - on your browser menu bar select the menu path 'File' > 'Send' > 'Shortcut to Desktop'. You should now have a shortcut icon on your desktop. Any time you double-click this it will open up the Gracebook Net.; Top

How can I read this stuff and look at the Gracebook Net at the same time?: You can have the Gracebook Net open in two windows at simultaneously. This is a browser function. For instance right mouse clip on the word 'Top' below and select 'Open in New Window'. This will give you a new window showing the same FAQ page. Now simply scroll to the top of the page and navigate to the Board index. You can now toggle between this text and the rest of the Gracebook Net.; Top

Can two of us use the forum on the same PC?: Yes, but not at the same time (unless you are using separate profiles within WindowsXP or Vista). But in this case you would be better not to use the 'Log me on automatically each visit' feature, as it's important that you make any posts as yourself and not as another member of your family.; Top

Who can see calendar events?: Currently only BCC fellowship members have access to the Calendar.; Top

Why can't I upload a picture of myself in the User Contol Panel?: 'Avatars' (small personal portraits) must be no more than 90 pixels x 90 pixels and also no larger than 6.5 Megabytes. Anything bigger will fail. If you can play with these dimensions in some image editing software and get them within the limits you will find your photo will then upload. Thanks for trying. It really helps for other people to see your smiling face.; Top

What should I include when creating a calendar event?: The purpose of the event; where it is; and who is invited (e.g. whether it is open to all, just for ladies, specific individual, suitable for non-members, etc); Top

Can I search the Calendar?: No, The search facility only functions for the Forums. The Calendar is an add-on and unfortunately cannot be searched in the same way.; Top

How do I see a map of where a member lives?: Click on the name or face of the member you want to visit (you can do this via the 'Members' list or through a post they have made. If they have a map you will see a field on their profile called 'Streetmap location:'. Click on the 'http...' address next to this field and a map of his or her home will be displayed.; Top

I am geting loads of emails. How do I switch them off?: All of your subscriptions are listed in your 'user control panel' under 'subscriptions' so if you start to find this feature annoying you can simply select and delete all the forums that you are not interested in. The Calendar functions slightly differently, if you want to stop Calendar notification emails you will need to click on the 'Stop watching the calendar' at the bottom of any Calendar page. If you are watching a particular calendar event you will need to click on 'Stop watching this event' at the bottom of that particular event page.; Top

I get emails from the Net, but can I reply to them?: No. If you 'subscribe' to Topics, Forums, or when you get sent a Private Message the Net will send you an email that includes the topic or Private Message text. This is purely so that you don't need to login to the Net to read it. If you want to reply you will need to login and make the reply within the Net itself. If you were to reply to the email then the reply would go to the administrator instead (which probably isn't what you would want). NB. The text of a calendar event isn't included in the email.; Top

How do I upload a photo to share with others?: If the photo you want to use is already on the web somewhere (and is also the size you want to display it at in the Net) you will need to paste it's address into the text box of your post, then select the whole address and click on the 'Img' button. Otherwise, in the 'Reply' or 'New Topic' screen you will find a tab below the text input box marked 'Upload attachment'. Click on the 'Browse' button to find and select your new image on your computer. Once you've got it, click 'Add the file'. The software will handle the sizing of your photo for you.; Top

Quirks of the software : the 'BCC' field when creating a Private Message.: When creating a private message you will notice that there is a button marked 'BCC'. This does not stand for Brookwood Community Church but for 'Blind Carbon Copy'. This is a setting that allows you to copy other people without primary recipient being aware of it. So in the normal course of events you will never need to press this button.; Top

Quirks of the software : the save button: When you are drafting a post (or a Private Message) you may not want to submit it immediately. If you press the 'Save' button, after a confirmation question you will find yourself back in the forum in browse mode with your editing nowhere to be seen! Nothing has been lost and you can find your draft in the 'User Control Panel'. If you go there your draft can be found under the 'Overview' tab and the 'Manage drafts' submenu. You can carry on editing your draft there. When you are ready to submit your post you first need to 'Save' it. Then click on the 'Load draft' link to the right of your draft title. What this does is re-load all your editing back into the location where you originally started to edit it. From here you are back in familiar territory and can 'Preview' and 'Submit' the post as usual. If however, you choose to edit further and click 'Save' again, the next time you go to the 'User Control Panel' you will find two drafts! You can quickly tell which is your latest one from the 'Saved at' date & time. When you finally post one of your drafts, all the drafts you have made in the process will be deleted.; Top

Quirks of the software : Preview: When you are drafting a post you can Preview it to see what it will look like. When you hit the 'Preview' button the preview is displayed but you are instantly positioned back to the editing area on the page. You will then need to page back up to the top to see the Preview and page down again to edit further, submit or re-preview. Its an irritation but not a problem when you understand what's going on.; Top

Quirks of the software : 'Find a member' for Private Messages: If you want to send a Private Message you can use the 'Find a member' link to select from a recipient for a list of members. When you do this, a new window will open displaying an array of search fields. You probably won't need these as you just need to scroll down to find a list of the members (that's the first quirk). To select the member(s) click in the check box and then press the 'Select marked' button at the bottom of the list. If, however, you click on a persons name you won't select them but instead find yourself looking at their profile details. You will then notice that the window has no menu bar and so no 'Back' button. So how do you get back? Answer: 1) Click the right mouse button and select 'Back' or, 2) Close the window and start over again by clicking on 'Find a member'.; Top

Quirks of the software : Linking from emails to the Calendar: When you get an email notification from the Calendar of a new or updated event you can click on the supplied link in the email and go to that event in the Calendar itself. Unfortunately, this only works if your are already logged in or if you clicked on "Log me on automatically each visit" when you last logged in. Otherwise you will get the message "You do not have the necessary permissions to complete this operation.". This is a 'bug' in the Calendar and can be overcome by logging in and then clicking on the link in the email again. (Hopefully there will be a fix for this bug at some point in the future.); Top

Login Issues

Why can’t I login?: There are several reasons why this could occur. First, ensure your username and password are correct. If they are, contact the board owner to make sure you haven’t been banned. It is also possible the website owner has a configuration error on their end, and they would need to fix it.; Top

Why do I get logged off automatically?: If you do not check the Log me in automatically box when you login, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university computer lab, etc. If you do not see this checkbox, it means the board administrator has disabled this feature.; Top

How do I prevent my username appearing in the online user listings?: Within your User Control Panel, under “Board preferences”, you will find the option Hide your online status. Enable this option with Yes and you will only appear to the administrators, moderators and yourself. You will be counted as a hidden user.; Top

I’ve lost my password!: Don’t panic! While your password cannot be retrieved, it can easily be reset. Visit the login page and click I’ve forgotten my password. Follow the instructions and you should be able to log in again shortly.; Top

I registered but cannot login!: First, check your username and password. If they are correct the most likely reason will be that the BCC Forum administrator hasn't yet activated your account. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address. If you are sure the e-mail address you provided is correct, try contacting an administrator.; Top

I registered in the past but cannot login any more?!: Attempt to locate the e-mail sent to you when you first registered, check your username and password and try again. It is possible an administrator has deactivated or deleted your account for some reason. Also, many boards periodically remove users who have not posted for a long time to reduce the size of the database. If this has happened, try registering again and being more involved in discussions.; Top

What does the “Delete all board cookies” do?: “Delete all board cookies” deletes the cookies created by phpBB which keep you authenticated and logged into the board. It also provides functions such as read tracking if they have been enabled by the board owner. If you are having login or logout problems, deleting board cookies may help.; Top

User Preferences and settings

How do I change my settings?: If you are a registered user, all your settings are stored in the board database. To alter them, visit your User Control Panel; a link can usually be found at the top of board pages. This system will allow you to change all your settings and preferences.; Top

I don't like the password I was given. How do I change it?: Simple. You just need to know where to do it. Go to "User Control Panel" (a link can usually be found at the top of board pages). Then click on the "Profile" tab followed by "Edit account settings" on the sub-menu on the left. You can change your email or password here but you will have to enter your old password to complete the update.; Top

The times are not correct!: It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Control Panel and change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so.; Top

I changed the timezone and the time is still wrong!: If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the server clock is incorrect. Please notify an administrator to correct the problem.; Top

How do I show an image along with my username?: There are two images which may appear along with a username when viewing posts. One of them may be an image associated with your rank, generally in the form of stars, blocks or dots, indicating how many posts you have made or your status on the board. Another, usually a larger image, is known as an avatar and is generally unique or personal to each user. It is up to the board administrator to enable avatars and to choose the way in which avatars can be made available. If you are unable to use avatars, contact a board administrator and ask them for their reasons.; Top

What is my rank and how do I change it?: Ranks, which appear below your username, indicate the number of posts you have made or identify certain users, e.g. moderators and administrators. In general, you cannot directly change the wording of any board ranks as they are set by the board administrator. Please do not abuse the board by posting unnecessarily just to increase your rank. Most boards will not tolerate this and the moderator or administrator will simply lower your post count.; Top

Posting Issues

How do I post a topic in a forum?: To post a new topic in a forum, click the relevant button on either the forum or topic screens. A list of your permissions in each forum is available at the bottom of the forum and topic screens. Example: You can post new topics, You can vote in polls, etc.; Top

How do I edit or delete a post?: Unless you are a board administrator or moderator, you can only edit or delete your own posts. You can edit a post by clicking the edit button for the relevant post, sometimes for only a limited time after the post was made. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic which lists the number of times you edited it along with the date and time. This will only appear if someone has made a reply; it will not appear if a moderator or administrator edited the post, though they may leave a note as to why they’ve edited the post at their own discretion. Please note that normal users cannot delete a post once someone has replied.; Top

How do I add a signature to my post?: To add a signature to a post you must first create one via your User Control Panel. Once created, you can check the Attach a signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio button in your profile. If you do so, you can still prevent a signature being added to individual posts by un-checking the add signature box within the posting form.; Top

How do I create a poll?: When posting a new topic or editing the first post of a topic, click the “Poll creation” tab below the main posting form; if you cannot see this, you do not have appropriate permissions to create polls. Enter a title and at least two options in the appropriate fields, making sure each option is on a separate line in the textarea. You can also set the number of options users may select during voting under “Options per user”, a time limit in days for the poll (0 for infinite duration) and lastly the option to allow users to amend their votes.; Top

Why can’t I add more poll options?: The limit for poll options is set by the board administrator. If you feel you need to add more options to your poll than the allowed amount, contact the board administrator.; Top

How do I edit or delete a poll?: As with posts, polls can only be edited by the original poster, a moderator or an administrator. To edit a poll, click to edit the first post in the topic; this always has the poll associated with it. If no one has cast a vote, users can delete the poll or edit any poll option. However, if members have already placed votes, only moderators or administrators can edit or delete it. This prevents the poll’s options from being changed mid-way through a poll.; Top

Why can’t I access a forum?: Some forums may be limited to certain users or groups. To view, read, post or perform another action you may need special permissions. Contact a moderator or board administrator to grant you access.; Top

Why can’t I add attachments?: Attachment permissions are granted on a per forum, per group, or per user basis. The board administrator may not have allowed attachments to be added for the specific forum you are posting in, or perhaps only certain groups can post attachments. Contact the board administrator if you are unsure about why you are unable to add attachments.; Top

Why did I receive a warning?: Each board administrator has their own set of rules for their site. If you have broken a rule, you may be issued a warning. Please note that this is the board administrator’s decision, and the phpBB Group has nothing to do with the warnings on the given site. Contact the board administrator if you are unsure about why you were issued a warning.; Top

How can I report posts to a moderator?: If the board administrator has allowed it, you should see a button for reporting posts next to the post you wish to report. Clicking this will walk you through the steps necessary to report the post.; Top

What is the “Save” button for in topic posting?: This allows you to save passages to be completed and submitted at a later date. To reload a saved passage, visit the User Control Panel.; Top

Why does my post need to be approved?: The board administrator may have decided that posts in the forum you are posting to require review before submission. It is also possible that the administrator has placed you in a group of users whose posts require review before submission. Please contact the board administrator for further details.; Top

How do I bump my topic?: By clicking the “Bump topic” link when you are viewing it, you can “bump” the topic to the top of the forum on the first page. However, if you do not see this, then topic bumping may be disabled or the time allowance between bumps has not yet been reached. It is also possible to bump the topic simply by replying to it, however, be sure to follow the board rules when doing so.; Top

Formatting and Topic Types

What is BBCode?: BBCode is a special implementation of HTML, offering great formatting control on particular objects in a post. The use of BBCode is granted by the administrator, but it can also be disabled on a per post basis from the posting form. BBCode itself is similar in style to HTML, but tags are enclosed in square brackets [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed from the posting page.; Top

Can I use HTML?: No. It is not possible to post HTML on this board and have it rendered as HTML. Most formatting which can be carried out using HTML can be applied using BBCode instead.; Top

What are Smilies?: Smilies, or Emoticons, are small images which can be used to express a feeling using a short code, e.g. :) denotes happy, while :( denotes sad. The full list of emoticons can be seen in the posting form. Try not to overuse smilies, however, as they can quickly render a post unreadable and a moderator may edit them out or remove the post altogether. The board administrator may also have set a limit to the number of smilies you may use within a post.; Top

Can I post images?: Yes, images can be shown in your posts. If the administrator has allowed attachments, you may be able to upload the image to the board. Otherwise, you must link to an image stored on a publicly accessible web server, e.g. http://www.example.com/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor images stored behind authentication mechanisms, e.g. hotmail or yahoo mailboxes, password protected sites, etc. To display the image use the BBCode [img] tag.; Top

What are global announcements?: Global announcements contain important information and you should read them whenever possible. They will appear at the top of every forum and within your User Control Panel. Global announcement permissions are granted by the board administrator.; Top

What are announcements?: Announcements often contain important information for the forum you are currently reading and you should read them whenever possible. Announcements appear at the top of every page in the forum to which they are posted. As with global announcements, announcement permissions are granted by the board administrator.; Top

What are sticky topics?: Sticky topics within the forum appear below announcements and only on the first page. They are often quite important so you should read them whenever possible. As with announcements and global announcements, sticky topic permissions are granted by the board administrator.; Top

What are locked topics?: Locked topics are topics where users can no longer reply and any poll it contained was automatically ended. Topics may be locked for many reasons and were set this way by either the forum moderator or board administrator. You may also be able to lock your own topics depending on the permissions you are granted by the board administrator.; Top

What are topic icons?: Topic icons are author chosen images associated with posts to indicate their content. The ability to use topic icons depends on the permissions set by the board administrator.; Top

User Levels and Groups

What are Administrators?: Administrators are members assigned with the highest level of control over the entire board. These members can control all facets of board operation, including setting permissions, banning users, creating usergroups or moderators, etc., dependent upon the board founder and what permissions he or she has given the other administrators. They may also have full moderator capabilities in all forums, depending on the settings put forth by the board founder.; Top

What are Moderators?: Moderators are individuals (or groups of individuals) who look after the forums from day to day. They have the authority to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally, moderators are present to prevent users from going off-topic or posting abusive or offensive material.; Top

What are usergroups?: Usergroups are groups of users that divide the community into manageable sections board administrators can work with. Each user can belong to several groups and each group can be assigned individual permissions. This provides an easy way for administrators to change permissions for many users at once, such as changing moderator permissions or granting users access to a private forum.; Top

Where are the usergroups and how do I join one?: You can view all usergroups via the “Usergroups” link within your User Control Panel. If you would like to join one, proceed by clicking the appropriate button. Not all groups have open access, however. Some may require approval to join, some may be closed and some may even have hidden memberships. If the group is open, you can join it by clicking the appropriate button. If a group requires approval to join you may request to join by clicking the appropriate button. The user group leader will need to approve your request and may ask why you want to join the group. Please do not harass a group leader if they reject your request; they will have their reasons.; Top

How do I become a usergroup leader?: A usergroup leader is usually assigned when usergroups are initially created by a board administrator. If you are interested in creating a usergroup, your first point of contact should be an administrator; try sending a private message.; Top

Why do some usergroups appear in a different colour?: It is possible for the board administrator to assign a colour to the members of a usergroup to make it easy to identify the members of this group.; Top

What is a “Default usergroup”?: If you are a member of more than one usergroup, your default is used to determine which group colour and group rank should be shown for you by default. The board administrator may grant you permission to change your default usergroup via your User Control Panel.; Top

What is “The team” link?: This page provides you with a list of board staff, including board administrators and moderators and other details such as the forums they moderate.; Top

Private Messaging

I cannot send private messages!: There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you from sending messages. Contact a board administrator for more information.; Top

I keep getting unwanted private messages!: You can block a user from sending you private messages by using message rules within your User Control Panel. If you are receiving abusive private messages from a particular user, inform a board administrator; they have the power to prevent a user from sending private messages.; Top

I have received a spamming or abusive e-mail from someone on this board!: We are sorry to hear that. The e-mail form feature of this board includes safeguards to try and track users who send such posts, so e-mail the board administrator with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. The board administrator can then take action.; Top

Searching the Forums

How can I search a forum or forums?: Enter a search term in the search box located on the index, forum or topic pages. Advanced search can be accessed by clicking the “Advance Search” link which is available on all pages on the forum. How to access the search may depend on the style used.; Top

Why does my search return no results?: Your search was probably too vague and included many common terms which are not indexed by phpBB3. Be more specific and use the options available within Advanced search.; Top

Why does my search return a blank page!?: Your search returned too many results for the webserver to handle. Use “Advanced search” and be more specific in the terms used and forums that are to be searched.; Top

How do I search for members?: Visit to the “Members” page and click the “Find a member” link.; Top

How can I find my own posts and topics?: Your own posts can be retrieved either by clicking the “Search user’s posts” within the User Control Panel or via your own profile page. To search for your topics, use the Advanced search page and fill in the various options appropriately.; Top

Topic Subscriptions and Bookmarks

What is the difference between bookmarking and subscribing?: Bookmarking in phpBB3 is much like bookmarking in your web browser. You aren’t alerted when there’s an update, but you can come back to the topic later. Subscribing, however, will notify you when there is an update to the topic or forum on the board via your preferred method or methods.; Top

How do I subscribe to specific forums or topics?: To subscribe to a specific forum, click the “Subscribe forum” link upon entering the forum (found at the bottom of the page). To subscribe to a topic, reply to the topic with the subscribe checkbox checked or click the “Subscribe topic” link (found at the bottom of the page) within the topic itself.; Top

How do I remove my subscriptions?: To remove your subscriptions, go to your User Control Panel and follow the links to your subscriptions.; Top

Attachments

What attachments are allowed on this board?: Each board administrator can allow or disallow certain attachment types. If you are unsure what is allowed to be uploaded, contact the board administrator for assistance.; Top

How do I find all my attachments?: To find your list of attachments that you have uploaded, go to your User Control Panel and follow the links to the attachments section.; Top

phpBB 3 Issues

Who wrote this bulletin board?: This software (in its unmodified form) is produced, released and is copyright phpBB Group. It is made available under the GNU General Public License and may be freely distributed. See the link for more details.; Top

Why isn’t X feature available?: This software was written by and licensed through phpBB Group. If you believe a feature needs to be added, please visit the phpbb.com website and see what phpBB Group have to say. Please do not post feature requests to the board at phpbb.com, the group uses SourceForge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for a feature and then follow the procedure given there.; Top

Who do I contact about abusive and/or legal matters related to this board?: Any of the administrators listed on the “The team” page should be an appropriate point of contact for your complaints. If this still gets no response then you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. Yahoo!, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that the phpBB Group has absolutely no jurisdiction and cannot in any way be held liable over how, where or by whom this board is used. Do not contact the phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpBB.com website or the discrete software of phpBB itself. If you do e-mail phpBB Group about any third party use of this software then you should expect a terse response or no response at all.; Top